Terms of service

Terms of Service

Welcome to Zorela. By accessing or using our website and purchasing our products, you agree to the following terms.

1. General
Zorela provides beauty and hair care tools for personal use. By placing an order, you confirm that you are at least 18 years old or have permission from a parent/guardian to make a purchase.

2. Products
We strive to display our products as accurately as possible. Colors, packaging, and minor design details may vary slightly from images shown on our site.

3. Pricing & Payment
All prices are listed in USD and are subject to change without notice. Payment is required in full at the time of purchase. We accept major credit cards and other payment methods as shown at checkout.

4. Orders
We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.

5. Shipping & Delivery
Please refer to our Shipping Policy for full details on processing and delivery times. Zorela is not responsible for delays caused by shipping carriers or customs processing.

6. Returns & Refunds
Please refer to our Return & Refund Policy for details on eligibility and process.

7. Intended Use
Our products are intended for personal cosmetic use only. Zorela is not liable for improper use, misuse, or use inconsistent with included instructions.

8. Limitation of Liability
Zorela is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

9. Changes to Terms
We may update these Terms of Service at any time. Continued use of our site after changes are posted constitutes acceptance of the updated terms.

10. Contact Us
Questions about these terms? Reach us at soraliasupport@gmail.com.